LAST UPDATED: MARCH 17, 2026
1. OVERVIEW
At INSIGHTFUL HUMAN SOLUTIONS INC. (the “Company”, “we” or “us”), we operate our website and digital tools to publish news and information for the Malayali community in Canada and globally.
We are required to collect and retain information about the individuals and companies that access and use our services (“Users” or “you”). This Privacy Policy (“Policy”) applies to all communications between the Company and Users, including:
- The website hosted at www.keralascope.ca (and any associated domains);
- Any mobile, computer, or tablet-based applications offered by the Company; and
- All other services provided by the Company (collectively referred to as the “Website”).
By accessing the Website, you agree to this Policy. If you do not agree, you must cease use of the Website immediately.
2. INFORMATION WE COLLECT
When you create an account or interact with the Website, we collect personal identifying information including, but not limited to:
- Identification Data: Full name and email address.
- Technical Data: IP address, browser type, and operating system.
- Usage Data: Geolocation, locale preferences, and interaction metadata.
We will not disclose personal identifying information without your consent, except as required by law or as set out in this Policy.
3. ANTI-SPAM COMPLIANCE (CASL)
In accordance with Canada’s Anti-Spam Legislation (CASL), the following apply to our electronic communications:
- Consent: We only send commercial electronic messages (newsletters, alerts) with your express or implied consent.
- Unsubscribe: Every news alert or marketing email includes an “Unsubscribe” link. We will honor opt-out requests within 10 business days.
- Identification: All communications will identify the Company as the sender and provide valid contact information.
- Transactional Messages: Even if you unsubscribe from news alerts, we may still send “transactional” emails (e.g., password resets or security updates).
4. COOKIES AND REMARKETING
We use cookies to recognize return Users and enhance site functionality.
- Control: You may disable cookies in your browser settings, though some features of the Website may stop functioning.
- Advertising: We may use third-party services (e.g., Google Ads, Facebook) for “remarketing.” These providers show you ads based on your past visits to our Website. No personal identifying information is shared with these third parties for advertising purposes.
5. PERMITTED USES OF DATA
We use your data to:
- Provide news content and customer support;
- Monitor usage and prevent technical issues;
- Improve our business through anonymized, aggregated data.
We may use any information submitted through the Website for any purpose, provided it is anonymous and stripped of all personal identifying information.
6. LEGAL BASIS FOR PROCESSING
We process your information based on:
- Contractual Necessity: To provide the services you requested.
- Consent: Where you have explicitly opted-in.
- Legal Obligation: To comply with Canadian federal or provincial laws.
- Legitimate Interests: Such as site security and service improvement.
7. ACCESS, CORRECTION, AND DELETION
You have the right to access, amend, or request the permanent deletion of your data.
- Requests: Email mail@keralascope.ca. We will respond within a reasonable timeframe (typically within 30 days).
- Inactivity: If an account is inactive for 3 years, we reserve the right to delete the account and associated data without notice.
- Retention: We will retain data only as long as necessary for the purposes identified or as required by law.
8. DATA SECURITY AND TRANSFERS
We use industry-standard electronic security to protect your data.
- Storage: Data is stored on electronic servers; we do not maintain physical paper records of personal information.
- International Transfers: Our servers may be located outside of Canada (e.g., in the United States). By using the Website, you acknowledge that your data may be subject to the laws of those jurisdictions, including lawful access by foreign authorities.
- Breach Notification: If a security breach occurs that poses a “real risk of significant harm,” we will notify affected Users and the relevant Privacy Commissioner as soon as feasible.
9. THIRD-PARTY APPLICATIONS
We use third-party tools like Google Analytics and Google AdSense. We do not control how these third parties handle data once it leaves our Website. We encourage you to review the privacy policies of any third-party service you interact with through our platform.
10. USE BY MINORS
The Website is not intended for persons under the age of 18. We do not knowingly collect information from minors. If we discover a minor has provided information, it will be deleted immediately.
11. DISCLOSURE OF INFORMATION
We may disclose personal information:
- To prospective buyers in the event of a business sale or merger;
- To comply with a legal warrant, subpoena, or court order;
- To protect the safety, rights, or property of the Company or our Users.
12. CONTACT US & PRIVACY OFFICER
For questions regarding this Policy or to file a complaint, please contact our Privacy Officer:
Email: mail@keralascope.ca
Response Time: We aim to respond to all inquiries within 7–14 days.
